演讲人: Robert Davison教授, City University of HongKong

讲座时间: 2011年5月12日 星期四 2:00~ 3:30 PM

讲座地点: 信息楼（原附小）二楼会议室

讲座内容:

知识与信息的搜索与共享：新的理论远景

KNOWLEDGE AND INFORMATION SEEKING AND SHARING:

TOWARDS A NEW THEORETICAL PERSPECTIVE.

Robert Davison

Dept of Information Systems

City University of Hong Kong

isrobert@cityu.edu.hk

内容摘要：In the past few decades, considerable research and pratical

attention has been paid to formal and centralised IT-based initiatives

to manage information and knowledge. However, individual employees

also engage in the independent seeking and sharing of information and

knowledge resources. The processes that these employees undertake

involve a variety of dichotomous variables relating to interpersonal

relationships, the type of technology used, and the nature of

knowledge itself.

Our review of the literature indicates that most prior studies have

been conducted in a Western cultural context, highlighting the

importance of such variables as trust and the value of weak ties.

However, these research findings may not be generalisable to the

Chinese context, where different cultural norms exist. In the current

research, we attempt to address these two research gaps, exploring the

differences in patterns of knowledge and information seeking and

sharing (KISS) behaviour, as experienced in informal (high context)

and formal (low context) cultures. We first focus on the psychological

influences on KISS behaviour in different countries, viz.: in-groups

or individual; guanxi or trust, collective or individual interest; tie

strength, obligation and altruism, as well as collective and self

interest. We also investigate how KISS behaviour is influenced by a

reliance on static or interactive technology, a preference for

continuous or discrete interactions, and a tendency to incorporate

codified or uncodified knowledge.

Each of the above factors is illustrated with reference to the prior

literature as well as our own prior research into knowledge sharing

practices in Chinese firms. We synthesise our analyses into seven

theoretical propositions which are interrelated in a structural

model. Preliminary findings and plans for the next steps are

discussed.

无